New Supra eKEY App Release for Android Users

December 18, 2018

 

Supra has begun the release of the new Supra eKEY app this week. In order to provide the best user experience for keyholders plus minimize the impact, they will implement a staged rollout of the new eKEY app.  

 

This rollout will begin with a release to a limited number of Android users starting December 17th and continue over the next few weeks.  IOS (iPhone) users will start to see the rollout in early January.  Stay tuned for more details.

 

How and when will the app be delivered?
For eKEY app users that have automatic app updates turned on, the Play Store will automatically deliver the app to a percentage of Android users over the next few weeks. The minimum requirement for the new eKEY app in Android is OS 5 or greater.

 

Do the apps need a new authorization code?
The eKEY app does not require a new authorization as long as it is installed on a device that already has an authorized eKEY app.

 

How will Supra let Keyholders know about the new eKEY app release?
When the new eKEY app is available for all users, Supra will send a message within the existing eKEY app letting users know that a new version of the app is available along with a link to resources for more information.

 

Additional resources are available at http://www.supraekey.com/CustomerSupport/Pages/eKEY-Resources.aspx.

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