Supra Sunday Part 11: eKEY Not Working?


Getting a new phone is fun but it can also be a pain. You have to backup all of your contacts and apps, then re-download them and then log in to each of them. The eKEY app is no different. When you get a new cell phone start by downloading the eKEY app and obtaining an authorization code. There are three ways to obtain an authorization code. You can do it yourself by following the below steps, call the office (575) 257-4750 or get it from SupraWEB which you learned about in Supra Sunday Part 1!

Obtaining an Authorization Code Through the App

  • Launch the eKEY app and select activate eKEY app. You’ll be taken to the login page where you’ll enter your email or phone number (must match the one in SupraWEB). Phone number is easier as Supra will send you a text.

  • Enter your 4 digit pin and click Submit. Depending on what you used, you’ll receive an email or text message with a link. Click the link to be authorized.

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700 Mechem Dr., Ste. 10  |  Ruidoso, NM  |   (575) 257-4750

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