Policy Changes Part II: Continuing Education

At the March Board of Directors meeting the Board voted to approve changes to the Continuing Education Policy, which differentiated policies of live in person classes from live virtual classes, payments, refunds, attendance, certificates, tracking classes, instructor evaluations, cancellations, no shows, waiting lists and classroom etiquette. The notice of those changes went out in the March 29, 2021 The Week Ahead. You can find those changes here. The approved revision go into effect immediately. RLCAR is proud to offer continuing education to our members and we strive to keep costs down, with the goal being to, at a minimum, break even. One thing the association is cracking down on is No Shows, No Calls, No Emails. Which means that when a person registers for a class, we are counting on that registration fee to assist in covering the cost of the instructor and when that person or more often persons does not attend or notice the association that they cannot attend we may now run into the issue of not being able to cover the instructor's costs. To combat this the association has adopted the following policy on No Shows for Continuing Education; the approved revision go into effect immediately. 7.2.10 No-Shows (Adopted 3/2021) In the event of a no-show, no email, no call:

  1. Class attendees regardless of membership with RLCAR who register for a CE course and fail to attend the course for any reason will be assessed a no-show fee. There are NO EXCEPTIONS.

  2. The RLCAR Board of Directors will determine the amount of the no show fee annually. See Appendix A for current Annual Dues and Fees, Miscellaneous Fees and Assessments.

  3. The no show fee must be paid within 30 days of the class date. If the no show fee is not paid within 30 days, the RLCAR Board of Directors will determine the appropriate course of action.

  4. The no show fee must be paid before the attendee can register for or attend any further continuing education events hosted by RLCAR.

The No Show fee on any and all classes, free or otherwise, is $10 per credit hour + a $25.00 penalty + applicable GRT. 7.2.9 Cancellation RLCAR is given the right to cancel courses at their discretion where attendance is below minimum requirements, in the event of inclement weather or other such causes that would put the board or the attendees at risk. Cancellations for class attendance are accepted up to 24 (twenty-four) hours prior to the beginning of class. If you fail to cancel and do not attend, you will be assessed a “No Show Fee”. To cancel, you can do so either by email to kayla.rlcar@gmail.com or by calling us at (575) 257-4750. The student may substitute another person for their attendance in the class. Any registered member of a free class that does not attend and does not notify RLCAR within 24 (twenty-four) hours of the class, will receive a no-show fee. Please keep in mind...Reserving a seat for a class and then not attending prevents other students from participating. We will be strictly enforce our cancellation policy. No exceptions. Any questions please let me know.

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700 Mechem Dr., Ste. 10  |  Ruidoso, NM  |   (575) 257-4750

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