Supra Maintenance This Weekend 10/16 - 10/18


Supra is performing system updates this weekend from Friday, October 16, 3 p.m. Pacific Time through Sunday, October 18, 3 p.m. Pacific Time. These times are chosen to minimize disruption to you.


You will be able to update and access keyboxes normally. However, during this period the following specific functions will be affected:


SupraNET administrators will not be able to:

  • assign keys

  • process payments

  • update billing addresses

  • create billing reports

SupraWEB users will not be able to:

  • perform any SupraWEB functions except obtain an update code

eKEY app keyholders will not be able to:

  • make payments in the eKEY app

  • upgrade to eKEY Pro in the eKEY app

  • call in and use automated phone service to make a payment


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700 Mechem Dr., Ste. 10  |  Ruidoso, NM  |   (575) 257-4750

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