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Our Commitment to Ethical Service

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REALTORS® pledge to follow the National Association of REALTORS® Code of Ethics, which establishes professional duties to clients, customers, the public, and other real estate professionals. These obligations are in addition to those required by law and real estate licensing regulations.

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REALTOR® Code of Ethics & Professional Standards

Professional standards that protect clients, consumers, and the integrity of the real estate profession.

Is the individual a REALTOR®?

Ethics complaints involving REALTORS® are handled through the New Mexico Association of REALTORS® professional standards process.

Is the concern about a license law violation?

Complaints involving a real estate licensee who is not a REALTOR®, or concerns involving New Mexico real estate license law, should be directed to the New Mexico Real Estate Commission.

Concerns About a Real Estate Professional?
What Happens After a Complaint Is Filed?

Ethics complaints follow an established review process designed to provide fairness to all parties. A grievance committee first determines whether the allegations, if taken as true, could constitute a violation of the Code of Ethics. The committee does not decide guilt or innocence.

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Resolution Options
Ombudsman

Informal assistance from a trained, neutral REALTOR® who may help clarify concerns, improve communication, and identify possible solutions.

Need Assistance?

The New Mexico Association of REALTORS® administers professional standards services for RLCAR.

 

Email: ombuds@nmrealtor.com

Phone: (505) 724-3485

Explore More Helpful Resources.

700 Mechem Dr., Ste. 10  |  Ruidoso, NM  |   (575) 257-4750

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Photos of Lincoln County New Mexico Courtesy of Mark Stambaugh

© 2026 Ruidoso/Lincoln County Association of REALTORS®

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